Blanchard, Ken and Sheldon Bowles. Raving Fans: A Revolutionary Approach to Customer Service. 1993.

Boettinger, Henry. Moving Mountains: Or the Art of Letting Others See Things Your Way. 1969.

Calette, Bill and Richard Hadden, Contented Cows Give Better Milk: The Plain Truth About Employee Relations & Your Bottom Line. 1998.

• Read a quotation from the book.

Carnegie, Dale. How to Win Friends and Influence People. 1937.

Collins, James C. and Jerry I. Porras. Built to Last: Successful Habits of Visionary Companies. 1997.

• Read a chapter from the book.

Conner, Daryl R. Managing at the Speed of Change: How Resilient Managers Succeed and Prosper Where Others Fail. 1993.

Conrad, Charles and Marshall Scott Poole. Strategic Organizational Communication into the Twenty-First Century. 1997.

Covey, Stephen. The Seven Habits of Highly Effective People: Powerful Lessons in Personal Change. 1990.

Depree, Max. Leadership is an Art. 1990.

• Read a quotation from the book.

Depree, Max. Leadership Jazz. 1993.

Drucker, Peter. The Concept of the Corporation. 1946.

Drucker, Peter. The Frontiers of Management: Where Tomorrow's Decisions Are Being Shaped Today. 1999.

Goldratt, Eliyahu M. and Jeff Cox. The Goal: A Process of Ongoing Improvement. Second Revised Edition, 1992.

Hill, Napoleon. Think and Grow Rich. 1937.

Kotter, John P. Leading Change. 1996.

Kuhn, Thomas. The Structure of Scientific Revolutions. 1996.

Machiavelli, Nicolo. The Prince. 1515.

• Full Text

• Machiavelli Online Resources

Mackay, Harvey. Swim with the Sharks without being Eaten Alive. 1996.

Mickelthwait, John and Adrian Wooldridge. The Witch Doctors: Making Sense of the Management Gurus. 1998.

• Read a quotation from the book.

• Read two excepts from the book.

Peters, Tom and Robert Waterman. In Search of Excellence: Lessons from America's Best-Run Companies. 1988.

Peters, Tom and Nancy K. Austin. A Passion for Excellence: The Leadership Difference. 1989.

Peters, Tom. Thriving on Chaos: Handbook for a Management Revolution. 1991.

• Read a quotation from the book.

Petzinger, Thomas, Jr. The New Pioneers: The Men and Women Who Are Transforming the Workplace and Marketplace. 1999.

• Read an excerpt of Petzinger's book from The Wall Street Journal, February 26, 1999.

• Read quotations from the book.

Postman, Neil. Amusing Ourselves to Death: Public Discourse in the Age of Show Business. 1986.

Roberts, Wess. The Leadership Secrets of Attila the Hun. 1991.

Roszak, Theodore. The Cult of Information: The Folklore of Computers and the True Art of Thinking. 1985

• Read an excerpt from the book.

Senge, Peter. The Fifth Discipline: The Art and Practice of the Learning Organization. 1994.

• Read a quotation from the book.

Sennett, Richard. The Corrosion of Character: The Personal Consequences of Work in the New Capitalism. 1998.

Shell, G. Richard and Mario Moussa. The Art of Woo: Using Strategic Persuasion to Sell Your Ideas. 2007.

Slouka, Mark. War of the Worlds: Cyberspace and the High-Tech Assault on Reality. 1996.

Stoll, Clifford. Silicon Snake Oil: Second Thoughts on the Information Highway. 1996.

• Stoll on c-Span discussing this book. Also, a later book on the place of computers in education.

Tapscott, Donald. The Digital Economy: Promise and Peril in the Age of Networked Intelligence. 1997.

Taylor, Frederick Winslow. Principles of Scientific Management. 1911.

Weinstein, Matt. Managing to Have Fun. 1997.

Wheatley, Margaret. Leadership and the New Science: Learning about Organization from an Orderly Universe. 1992.

• Read a quotation from the book.

• Read an excerpt from the book.

Whyte, David. The Heart Aroused: Poetry and the Preservation of the Soul in Corporate America. 1996.

• Read a chapter from the book